Measuring User experience of e-Services

  • Project Brief

    Taking the opinion of beneficiaries and evaluating their experience and satisfaction with the e-services provided by the Ministry.

  • Project Goals:​

    Surveying and evaluating the beneficiary’s experience and satisfaction to improve e-services according to the requirements of the beneficiaries.

  • Targeted Audience:

    Tourism Business Sector (e-services users)

  • Project Period:

    23 October -30 December 2022

  • Responses Submissions:

    Submit responses and opinions via the ​electronic questionnaire linked here.

  • ​Project Documents/Impact Report