The Ministry provides licenses for tour guides to operate in the Sultanate. This license is required to operate as a tour guide in Oman. The service is provided for those wishing to obtain a card to practice the profession of tourist guidance according to categories: General, Specialist & Regional.
The service defines the activities required to renew the tour guide licenses and the platforms / tools used by the Ministry to efficiently carry out this process.
The service outlines the activities involved in the cancellation of the Tour guide licenses initiated by the Tour Guide/Company or cancelled by the Ministry due to complaints received.
The service for amending a tourist guide’s license.
This service is only for Company Users which provides Transfer facility for Tourist guides from current company to another company
The Ministry grants a permit to organize activity trips Adventure tourism according to Conditions and controls attached to the ministerial decision No. (2021/124 AD)
This service is offered to those wishing to establish a hotel facility. It is crucial for investors to obtain initial approval from the Ministry regarding the hotel's architecture and design before applying for a license. The process outlines the activities required to apply for initial approval for all hotel categories.
The service is provided to those wishing to operate a hotel facility
A service provided to beneficiaries wishing to amend the license of hotel establishments when there is a complete change in ownership of the hotel establishment.
A service provided to those interested in modifying the license of hotel establishments, in the event of a change in the commercial register of the hotel establishment.
Hotel License Renewal Service
Cancellation of licenses of the hotel establishment initiated by the investor
Request Submit project progress for licenses
The service is provided to those wishing to establish a hotel facility, as it is important for the investor to obtain initial approval from the Ministry for the hotel’s architecture and design, before applying for a license.
A service that enables the beneficiary to obtain the classification certificate for the hotel establishment, as the classification certificate is the basis that is relied upon in determining the quality standards of the establishments Hotel. The Ministry provides details on the standard operating procedures for the classification of hotel facilities.
A service that enables interested beneficiaries to raise the level / degree of classification of hotel establishments, where the Ministry inspects the classifications of the level in hotel establishments, and updates them according to standards Classification Approved
Temporary suspension of hotel license service
Request to activate the hotel license
A service that enables the beneficiary to obtain a classification certificate for a tourist facility, as the classification certificate is the basis upon which it is relied upon to determine the quality standards for tourist facilities. The Ministry provides details related to the standard operating procedures for classifying tourist facilities.
A service that enables the beneficiary to make an amendment to the classification of tourist facilities, as the classification certificate is the basis for determining the quality standards of tourist facilities.
A service that enables the beneficiary to cancel the classification of tourist facilities, as the classification certificate is the basis upon which is relied upon to determine the quality standards of tourist facilities.
A service that enables the beneficiary to renew the classification certificate once it expires, as the classification certificate is the basis upon which the quality standards of tourist facilities are determined.
The Ministry grants permits to 5- or 4-star hotels, hotels managed by international companies, or classified restaurants, in order to present performances by fine arts groups (musical bands).
Service details for the activities included in the event that the investor wishes to replace one or more members of the Fine Arts Troupe, as a result of the unavailability of authorized members.
A service provided to beneficiaries who are investors wishing to renew the current High Arts Ensemble permit
A service provided to beneficiaries of investors who wish to cancel tourism activities - Fine Arts Troupe permit
Request for updating Ownership Details in License
This service is provided to those wishing to obtain promotional materials for external parties for the purpose of serving the promotion Tourist.
a service for tourists to obtain touristic photos and videos and introduce them to the most popular attractions.
Service for adding/updating data related to certain partners, tourist offers, or tourist events to the promotional website pages.
The importance of tourist information centers lies in providing information and tourism services to citizens
Request for Initial Approval and Final Licensing for Museum or Heritage House License
Request for Renewal of Museum or Heritage House License
Request for Cancel of Museum or Heritage House License
This services allows to invest a tourist land and establish a tourist project, whether from the land database available to the ministry or the land request for allocation by the Ministry of Housing and Urban Planning.
Hotel and tourism establishments are obligated to supply the 4% tourism tax to the Ministry in accordance with the executive regulations of the Tourism Law on a quarterly basis, provided that a late penalty is imposed for failure to comply with payment on time.
The service of receiving complaints and managing them by referring them to the department concerned with treating them and providing solutions
Provide the required data such as the number of accommodation facilities and their distribution in the various governorates of the Sultanate as well The number of inmates in accommodation facilities, the number of tourists coming to the Sultanate, and other data statistics
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